Unlike some other companies, our free estimate really is a FREE estimate! Our policy is to always keep our customers informed of costs - before we even see the iPod we can provide you an estimated price based on your description of the fault.
Of course, when the iPod is in our workshop we can assess the problem more acurately. Occassionally it can happen that the fault is different to what we initially anticipated. If the cost is less, then we pass on that saving to you! If the repairs are more complex than expected, we will provide you with an updated and acurate quotation. You remain in control - it will be your choice to proceed or not - and with our no fix no fee policy you will not have to pay for the diagnosis. There are NO hidden charges*, and NO nasty surprises!
We strive for your complete satisfaction - and we know that by consistently providing you affordable and reliable repairs in an efficient manner, we can achieve this.
* Charges for postage still apply